At North Shore Racks, accessible from northshoreracks.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by North Shore Racks and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected]
We are a Data Controller of your information.
North Shore Racks Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
North Shore Racks Inc. will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Log Files
North Shore Racks follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, North Shore Racks uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example:
We accept payments through PSIGate. When processing payments, some of your data will be passed to PSIGate, including information required to process or support the payment, such as the purchase total and billing information. We warranty that all transactions made on this web site are secure. All information transmitted is encrypted and cannot be read during the transfer to PSIGate. You can give your name, address and credit card number safely. Transactions travel between our server and PSiGate data centers via the Internet using a highly secure technique based on SSL. We do not keep any credit card information in our database.
This Web site takes every precaution to protect our users’ personal information. When users submit sensitive information via our Web site, your information is protected both on-line and off-line.
All of our users’ information, not only the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. Furthermore, all employees are kept up-to-date on our security and privacy practices.
North Shore Racks Inc. strives to provide you with the most secure transmission environment possible. To secure the transfer of personal information, North Shore Racks Inc. has obtained a Secure Socket Layer (SSL) Server Certificate. The certificate is used for product order forms on the site. Information entered here is collected within a secure page, such that it is encrypted while being transferred to Psigate, our secure payment gateway provider. For information on Psigate’s privacy and security policies, please visit their web site at www.psigate.com. North Shore Racks Inc. storage of personal information is limited to customer contact information only; we do not store customer’s financial information.
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in North Shore Racks. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
